CASE STUDIES

Testimonials & Reviews

Patient who visited Gateway Diagnostic Imaging shortly after visiting XYZ Imaging*:

To whom it may concern,

I am telling this story so other patients will not experience the same financial burden that was put upon my family.

My doctor recently ordered that I have a CT scan of my Abdomen and Pelvis and sent me to XYZ Imaging*. Scheduling was a disaster. XYZ Imaging* originally told me that they would not schedule my CT that day. I spent 2 ½ hours making repeated phone calls, verifying insurance information for XYZ Imaging*, and ultimately begging that they add me to the schedule. They finally scheduled me later that day but at a location that was over 20 miles away from our home. The whole experience was time consuming, highly stressful, and VERY EXPENSIVE. In fact, we had to pay $1,127.49 when we got to the appointment, despite having BCBS insurance.

Turns out these center’s costs are not apples-to-apples. Please do your research! When finding out that I could get the same CT exam for less than $400 at Gateway, I was furious! What right do they have to charge $700+ more than other imaging companies? My wife and I work very hard to earn the money we make and we do not want to waste thousands of dollars on an exam that some other places charge only a few hundred dollars. We did not know about the cost difference. My family, friends, and physician now know to seek out places, like Gateway, that charge insurance prices that are so much less than those facilities that are partially owned by hospitals!

Shawn B.

*Note:  The actual name of the hospital owned imaging facility was changed to XYZ Imaging for legal reasons.